EZBOL Support
We're here to help you get the most out of EZBOL.
If you have questions, experience an issue, or need help with your company or driver account, our support team can assist with the EZBOL web and mobile experience.
Contact Support
Email:
[email protected]
What We Can Help With
- Account access, password, and driver activation questions.
- Creating, updating, dispatching, picking up, delivering, or sending BOLs.
- VIN scanning and vehicle information.
- Offline pickup and delivery workflows and synchronization.
- Customer signatures, PDFs, and transport documentation.
- Subscriptions, billing access, and plan questions.
Frequently Asked Questions
- How do I create a new Bill of Lading?
- How can I add or assign a driver?
- What happens if a driver loses internet service during pickup or delivery?
- How do I update my subscription or payment information?
- How do I add my company logo to EZBOL documents?
- How do I reset my password or recover account access?
Information to Include
When contacting support, include the email address associated with the account, the company name, and a short description of what happened. If the issue involves a specific BOL, include the BOL number when available. Screenshots can also be helpful, but do not include passwords, payment card details, or access codes.
Response Time
We make reasonable efforts to respond to support requests within two business days. Urgent account-access or security issues should be clearly identified in the subject or first line of your message.
About EZBOL
EZBOL is a mobile-first Auto Transport Bill of Lading platform designed for owner-operators and transport companies. It helps teams create digital BOLs, manage drivers and customers, complete pickup and delivery workflows, collect signatures, and keep transportation records organized.
